Privacy Policy

1. Who We Are

php789 is an online casino and sports betting platform operated at php789.club, serving Filipino players across the Philippines including Metro Manila, Cebu, Davao, Quezon City, and beyond. php789 is the data controller responsible for the personal information collected through this platform. References to "php789," "we," "us," or "our" in this Privacy Policy refer to the platform operator.

php789 operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC).

2. Information We Collect

php789 collects personal information from users through several means. The categories of data we collect include:

• Registration Data: When you create a php789 account, we collect your mobile phone number, chosen username, and password (stored in hashed, non-reversible form). We may also collect your full name and date of birth for age and identity verification purposes.
• Identity Verification Data: In compliance with PAGCOR requirements and anti-money laundering obligations, php789 may request government-issued identification documents (e.g., Philippine passport, SSS/UMID card, driver's licence, PhilSys ID) and a selfie photograph for KYC (Know Your Customer) verification before processing withdrawals above applicable thresholds.
• Financial Data: We collect details of your deposit and withdrawal transactions, including GCash numbers, bank account names (for BPI, BDO, Metrobank transfers), and transaction reference numbers. We do not store full bank account numbers, PINs, or card numbers on our servers.
• Gameplay Data: We record all bets placed, game sessions, wins, losses, and account balance changes. This data is used for game integrity, dispute resolution, responsible gaming monitoring, and regulatory reporting.
• Device & Technical Data: We automatically collect device identifiers, IP addresses, browser type and version, operating system, screen resolution, and session timestamps when you access the php789 platform. This data is used for security, fraud detection, and platform optimisation.
• Communications Data: If you contact the php789 support team via live chat or email, we retain records of those communications for quality assurance, training, and dispute resolution purposes.
• Responsible Gaming Data: If you use php789's responsible gaming tools — including deposit limits, loss limits, session timers, or self-exclusion — we record those preferences and restrictions as part of your account profile.

3. How We Use Your Data

php789 uses your personal data for the following purposes:

• Account Management: To create, maintain, verify, and secure your php789 account, and to authenticate your identity when you log in via the php789 Login page.
• Service Delivery: To enable you to deposit funds, place bets, participate in games, claim bonuses, and withdraw winnings through the php789 platform.
• Regulatory Compliance: To fulfil php789's obligations under PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) requirements, and Philippine Data Privacy Act requirements — including transaction reporting, KYC verification, and audit trail maintenance.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, account takeovers, bonus abuse, money laundering, and other prohibited conduct on the php789 platform.
• Responsible Gaming: To monitor gameplay patterns that may indicate problem gambling behaviour, enforce player-set limits, and administer self-exclusion requests in compliance with PAGCOR responsible gaming standards.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance via the php789 live chat and email support channels.
• Platform Improvement: To analyse aggregated usage patterns and technical performance data to improve the php789 platform, game lobby, and mobile experience.
• Marketing Communications: With your explicit consent, to send you promotional offers, bonus notifications, and platform updates via SMS or email. You may withdraw this consent at any time by contacting support or updating your account communication preferences.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, php789 processes personal data on the following legal bases:

• Contract Performance: Processing necessary to fulfil the player account agreement, including account creation, deposits, withdrawals, and gameplay.
• Legal Obligation: Processing required to comply with PAGCOR licensing requirements, AMLA obligations, NPC data privacy regulations, and other applicable Philippine laws.
• Legitimate Interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improving the php789 service — where these interests are not overridden by your privacy rights.
• Consent: Processing for optional purposes such as marketing communications, where your explicit consent has been obtained and can be withdrawn at any time.

5. Data Sharing & Third Parties

php789 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with the following categories of recipients only where necessary and lawful:

• Payment Processors: GCash (G-Xchange, Inc.), PayMaya (PayMongo Philippines, Inc.), BPI, BDO, and Metrobank — to process deposits and withdrawals. These parties process your payment data under their own privacy policies and regulatory obligations.
• Game Providers: Licensed game software providers (including JILI, PG Soft, Pragmatic Play, and others) may receive anonymised session data for game integrity and RTP audit purposes. They do not receive your identity or financial information.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities — as required by law or regulatory order.
• Service Providers: Third-party technology vendors providing hosting, security, analytics, and customer support infrastructure — all bound by data processing agreements that prohibit use of your data for purposes beyond the specified services.
• Legal Proceedings: Where required by a court order, legal process, or law enforcement request under Philippine law.

6. Cookies & Tracking Technologies

The php789 platform uses cookies and similar tracking technologies to enhance your browsing experience and maintain session state. The types of cookies used include:

• Essential Cookies: Required for the php789 platform to function, including session authentication after you log in via the php789 Login page. These cannot be disabled without breaking core functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users navigate the php789 platform, which pages are visited most frequently, and where technical errors occur. This data is used solely to improve the platform.
• Security Cookies: Used to detect and prevent fraudulent login attempts, bot traffic, and suspicious activity patterns.

php789 does not use third-party advertising or retargeting cookies. You may manage your browser's cookie settings at any time, but disabling essential cookies will prevent you from logging in to your php789 account.

7. Data Retention

php789 retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, subject to applicable legal and regulatory retention requirements. Specifically:

• Account and transaction records are retained for a minimum of five (5) years from account closure, in compliance with AMLA and PAGCOR record-keeping requirements.
• KYC verification documents are retained for five (5) years from the date of verification or account closure, whichever is later.
• Customer support communication records are retained for two (2) years from the date of the communication.
• Marketing preference data is retained until you withdraw consent or close your account.

Following the applicable retention period, personal data is securely deleted or anonymised in accordance with the Philippine Data Privacy Act.

8. Your Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by php789:

• Right to be Informed: To be notified of how your personal data is collected and used — as fulfilled by this Privacy Policy.
• Right of Access: To request a copy of the personal data php789 holds about you.
• Right to Rectification: To request correction of inaccurate or incomplete personal data in your php789 account.
• Right to Erasure: To request deletion of your personal data where it is no longer necessary for the purposes collected, subject to overriding legal retention obligations.
• Right to Object: To object to processing of your personal data for direct marketing purposes or processing based on legitimate interests.
• Right to Data Portability: To receive your personal data in a structured, commonly used format where technically feasible.
• Right to File a Complaint: To lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, contact the php789 Data Protection Officer via email at [email protected] or through the 24/7 live chat on the php789 platform. We will respond to verified requests within fifteen (15) business days.

9. Data Security

php789 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• HTTPS/TLS encryption for all data transmitted between your device and the php789 platform.
• Password storage using cryptographic hashing algorithms (passwords are never stored in plain text).
• Access controls restricting employee access to personal data on a need-to-know basis.
• Regular security audits and penetration testing of the php789 platform infrastructure.
• Automatic session expiry after periods of inactivity to reduce the risk of unauthorised account access on shared devices.

While php789 takes all reasonable precautions, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your php789 login credentials and for logging out of your account on shared devices.

10. Children's Privacy

The php789 platform is strictly restricted to individuals aged 21 years and above. php789 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the personal data, and report the matter to the relevant authorities if required. If you believe a minor has registered on the php789 platform, please contact our support team immediately.

11. Changes to This Privacy Policy

php789 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory obligations. Material changes will be communicated to registered players via SMS to the registered mobile number or by prominent notice on the php789 website prior to the change taking effect. Your continued use of the php789 platform following any update constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this page periodically. The effective date at the top of this page reflects when the current version was last updated.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by php789, please contact us through the following channels:

• Live Chat: Available 24/7 at php789.club
• Email: [email protected]

You may also direct complaints regarding data privacy to the National Privacy Commission of the Philippines through their official channels.

This Privacy Policy was last updated on 1 January 2026.